Shipping policy
Shipping Policy
Last Updated: June 2026
Thank you for shopping with OULKHIR LLC™. This Shipping Policy explains how we process, ship, and deliver orders placed through our website.
Order Processing
All orders are processed within 1–2 business days after payment has been successfully received and verified.
Orders are not processed, shipped, or delivered on weekends or public holidays.
During periods of high order volume, processing times may be slightly delayed. If there is a significant delay in processing your order, we will contact you using the information provided at checkout.
Shipping Time
Estimated delivery time is 4–6 business days after an order has been processed and shipped.
Please note that delivery estimates are not guaranteed and may vary depending on:
-
Shipping destination
-
Carrier delays
-
Weather conditions
-
Customs clearance procedures
-
Peak holiday seasons
-
Other unforeseen circumstances
Shipping Rates
Shipping costs, if applicable, will be displayed during checkout before your order is completed.
Any applicable taxes, duties, or customs fees imposed by local authorities are the responsibility of the customer unless otherwise stated.
Order Tracking
Once your order has been shipped, you will receive a shipping confirmation email that may include tracking information when available.
Customers can also track their orders through our Track Your Order page.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information.
OULKHIR LLC™ is not responsible for delays, losses, or additional costs resulting from incorrect or incomplete shipping addresses provided by the customer.
Lost or Stolen Packages
Once an order has been marked as delivered by the shipping carrier, OULKHIR LLC™ is not responsible for lost, stolen, or misplaced packages.
If you believe your package has been lost during transit, please contact us and we will do our best to assist you in working with the carrier.
Damaged Shipments
If your order arrives damaged, please contact us within 7 days of delivery and provide:
-
Your order number
-
A description of the issue
-
Clear photos of the damaged item and packaging
We will review the situation and work toward an appropriate resolution.
International Shipping
Shipping availability may vary depending on the destination country.
Customers are responsible for any customs duties, import taxes, or fees charged by local authorities unless otherwise specified.
Contact Information
OULKHIR LLC™
Address: 8301 State Line Rd. Ste 220 #3734, Kansas City, Missouri 64114, United States
Phone: +1 (539) 842-1736
Email: contact@oulkhir.com
If you have any questions regarding shipping or delivery, please contact our customer support team.